FAQ

Our clothes and carrier bags are made in Portugal.
Yes, once your package has been shipped from our warehouse, you will receive an email with a tracking link, so you can easily follow the delivery of your package.
The delivery time depends on which service you choose and to which destination the package is to be sent.

Within Sweden: Economy: 1-2 days
Express: 1-2 days Within Europe: Economy: 3-5 days
Express: 1-2 days Outside Europe: Economy: 4-8 days
Express: 2-4 days

Please note that delivery times are approximate and may vary depending on factors such as customs clearance and local conditions.

The cost of shipping varies depending on which country you live in and which delivery method you choose at checkout. Below is information about shipping within Sweden.

DHL Pick up at agent

For orders between SEK 0 and SEK 499: SEK 49 shipping fee.

For orders over SEK 500: Free shipping.

UPS Express home delivery

For orders between SEK 0 and SEK 499: SEK 189 shipping fee.

For orders over SEK 500: SEK 139

DHL Express on demand

For orders between SEK 0 and SEK 499: SEK 219 shipping fee.

For orders over SEK 500: SEK 169
Yes, you have the right to cancel your purchase within 14 days, provided the product is unused and in unaltered condition.
To make a return, you simply go to our return portal. There you enter the e-mail address used for the purchase and your order number. Follow the instructions in the portal to complete the return.
https://mediehusetkvartalab.webshipper.io/returns_public/1